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Customer Service

At Great Eastern General Indonesia, we truly believe that our success is built with the strength of our relationship and our desire to continually improve all aspects of our business.

We focus on fulfilling the needs of our intermediaries and customers and aligning ourselves to meet the specific needs of each group to provide dedicated expert resources you can rely on.

Please use this site to download product brochures, claim forms and proposal forms.

 

Useful Resources

Brochure – Personal Insurance Product


Brochure – Corporate Solutions Product

 

Claim Form – Personal Insurance Product


Claim Form – Corporate Solutions Product

 

Proposal Form – Personal Insurance Product


Proposal Form – Corporate Solutions Product

 


 

Payment

Cheque/Giro

Cheque and Giro must be paid to Great Eastern General Insurance Indonesia. Please write your name and policy number on the back of Ccheque or Giro.

 

Bank Transfer

Contact us for payment via Bank Transfer. For contact details:

Midplaza 2, Lantai 23 
Jalan Jenderal Sudirman Kav. 10-11
Jakarta 10220 Indonesia

Telephone: +62 21 5723737 (Monday to Friday, 08.30 – 17.30)
Fax: +62 21 5710547/48
E-mail: wecare-id@greateasterngeneral.com

(or the closest branch in your city)

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Great Eastern General Insurance Indonesia is registered with & supervised by Financial Services Authority (OJK)
Great Eastern General Insurance Indonesia is registered with & supervised by Financial Services Authority (OJK)