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Contact Us / Customer Feedback

Our respectful customers,

We are happy to assist you in solving your concern related to products and services that we offer. We are committed to resolve all complaints fairly, consistently and directly.

You can contact us at (021) 5723737 from 08:30 WIB until 17:30 WIB, Monday to Friday, except holidays or by email at wecare-id@greateasterngeneral.com.

In addition, you can also give your feedback, suggestions and complaints by contacting us through:

PT Great Eastern General Insurance Indonesia
MidPlaza 2, 23rd Floor
Jalan Jendral Sudirman Kav.10-11
Jakarta 10220, Indonesia

Branch Network

Central Office & Broker Division

Midplaza 2, 23rd floor
Jalan Jenderal Sudirman Kav. 10-11
Jakarta 10220, Indonesia

Tel: +62 21 5723737

Fax: +62 21 5710547/48

Email: wecare-id@greateasterngeneral.com

Website: www.greateasterngeneral.com/id

Branch, Marketing & Sales Offices

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Great Eastern General Insurance Indonesia is registered with & supervised by Financial Services Authority (OJK)
Great Eastern General Insurance Indonesia is registered with & supervised by Financial Services Authority (OJK)