No

1. Hospital bills
2. Doctors’ diagnostic records
3. Proof of payment
4. Certificate or report from the Authorized Party (if the Insured has an accident)
5. Advanced medical receipt for a maximum of (31) days from arrival in Indonesia and Doctor’s Resume
6. Receipt for transportation costs and/or accommodation costs (visits to relatives)
7. Receipt for transportation costs and/or accommodation costs (Child protection)

1. Hospital bills
2. Doctors’ diagnostic records
3. Proof of payment
4. Certificate or report from the Authorized Party (if the Insured has an accident)

1. Police report explaining the incident
2. Autopsy Report
3. Death certificate
4. Medical reports
5. Certificate of heirs KTP and KK of the heirs

1. Contacting HealthMetrics Indonesia
2. Medical evacuation fee receipt
3. Original medical report
4. Emergency telephone fee invoice

Written confirmation from the hotel explaining the reason for canceling the service and for how long it took

1. Police report explaining the incident
2. List of lost / damaged items and their types and specifications
3. Original purchase receipt
4. Evidence of serious damage to the insured’s residence from fire

1. The report of non-conformity of goods
2. Photo of damage
3. Police Report
4. List of damaged/Missing items and their types and specifications
5. Original purchase receipt (can be replaced with a statement letter)
6. Report from the airline that the loss or damage is under the responsibility of the airline
7. Proof of replacement from the airline accompanied by the compensation value given (if the luggage is lost while under the responsibility of the airline)

1. Police report explaining the chronology of events and missing items
2. Original receipt to re-register lost documents
3. Credit Card Bill detailing invalid transactions
4. Invoice for transportation costs and/or accommodation costs incurred to obtain replacement for lost travel documents

1. Documents explaining the terms and conditions of travel agents
2. Written confirmation from the Travel agent that the Insured is unavailable and the amount that can be refunded
3. Receipt of payment
4. Medical reports
5. Death certificate
6. Receipt of payment for travel delay fees
7. Photocopy of court summons (if serving as a witness or jury member in court)
8. Proof of serious damage to the insured’s residence from fire, flood, or other natural events

1. Statement letter from the airline regarding the duration and reason for the delay
2. Baggage receipt (containing the time & date the baggage was received)

1. Written statement from the Airline regarding planned arrival, actual arrival and cause of delay, Actual departure onward journey
2. Boarding Passes of the affected Airline (failed journey continuation)
3. Ticket itinerary from the latest schedule

1. Written confirmation from the Airline confirming the original departure time and actual departure time due to hijacking
2. Written confirmation from the authorities regarding piracy

1. Written confirmation from the Airline explaining the cause of the overbooking and the alternative solution
2. Original receipt of costs that have been incurred

1. Police report
2. Incident reports issued by the competent authority
3. Letter of Claim, loss report and proof of payment for third party losses
4. Letter of claim to third party & Proof of payment of Legal Fee

1. Police report explaining the incident
2. Repair receipt or replacement key purchase receipt

1. Police Reports detailing the incidents of the real employees
2. Records of doctor’s diagnosis from original employees
3. Statement of invoices from replacement employees

1. Police Report (only for theft)
2. List of damaged / missing items and their types and specifications
3. Original purchase receipt
4. Photos of damage
5. Golf Equipment Repair Invoice

1. Original notes and receipts related to the claim
2. Medical reports/doctor’s diagnostic notes
3. SWAB or PCR test results from hospital

1. Medical Report
2. SWAB or PCR test results from hospital
3. Receipt for medical evacuation costs

1. Documents explaining the Travel Agent’s terms and conditions
2. Written confirmation from the Travel Agent that the Insured is unable to travel and the amount that can be refunded
3. Payment receipt
4. Medical report
5. SWAB or PCR test results from hospital

1. Documents explaining the Travel Agent’s terms and conditions
2. Written confirmation from the Travel Agent that the Insured is unable to travel and the amount that can be refunded
3. Medical report
4. Payment receipt for trip delay cost
5. SWAB or PCR test results from hospital

1. Visa rejection letter from the Embassy
2. Original receipt of Visa fee
3. Completeness of documents submitted when applying for a Visa (such as proof of return to Indonesia, financial support, proof of accommodation reservation, valid reference letter with letterhead, stamp, signature and clear contact details from the issuing institution, etc.)

1. Official proof of ticket purchase in the name of the person insured in the policy
2. Letter from the public transport provider confirming that the service is not running on time (if applicable)
3. Confirmation of delay from the relevant authorities of the vehicle being used
4. Confirmation of event cancellation from the promoter if the event is cancelled due to extreme weather or natural disaster at the event location

1. Medical report confirming the reason and duration of Your inability to engage in the winter activity
2. Proof of payment for the winter sports package (e.g. ski school fees, ski instructor fees, rental and/or hire equipment, and the cost of any reserved lift tickets)

1. Written statement from the resort manager confirming the reason for the trail closure and the duration of the closure.

1. Police or relevant authority report (reported within 24 hours of the incident)
2. If equipment is lost/damaged while in the custody of the airline/service provider: proof of compensation received from the airline or service provider or if such compensation is refused, proof of such refusal

1. A properly authenticated Hole-in-One Certificate issued by a golf club professional
2. A receipt for celebratory drinks on the date of the hole-in-one at the golf club