Please select from the menu below to download claims forms and claims guidance.
File a Claim
What type of claim do you want to file?
Step 1: Attach supporting documents
This section provides information on the steps you will need to take and the documents that you will need to submit to the PT. Great Eastern General Insurance Indonesia claims services team when you lodge claims in the following selected areas.
The ability of your policy to respond to the financial exposure is important. PT. Great Eastern General Insurance Indonesia Liability Risks policies provide cover for the costs of:
The table below lists the actions that you are required to take and the main supporting documents that you need to supply for selected claims.
|Claim||Main Action and / or Supporting Document Required|
Please fill in the form to lodge your claim:
Step 2: Submit your documents
Submit it to our claims department Claim Forms that have been completed with supporting documents, stamped and signed by the Company / Insured.
Telephone: +62 21 5723737 (Monday-Friday, 08.30 – 17.30)
Fax: +62 21 5710547/48
Midplaza 2, 23 floor
Jalan Jenderal Sudirman Kav. 10-11
Jakarta 10220 Indonesia
(or the closest branch in your city)
After verifying, we will contact you to submit the status of your claim.
We understand the importance of giving a quick response, and therefore we will contact you as soon as possible. Thanks.