Please select from the menu below for your claim submission guide.
Step 1: Attach supporting documents
The table below lists the actions that you are required to take and the main supporting documents that you need to supply for selected claims.
|Claims||Main Action and / or Supporting Document Required|
|Claim Commercial Property
*For other kinds of claims under Packaged policies, please contact PT. Great Eastern General Insurance Indonesia, or ask your insurance agent or broker.
PT. Great Eastern General Insurance Indonesia claims services team may require additional information for processing your claim.
Please fill in the form to lodge your claim :
Step 2: Submit your documents
Submit it to our claims department Claim Forms that have been completed with supporting documents, stamped and signed by the Company / Insured.
Telephone: +62 21 5723737 (Monday-Friday, 08.30 – 17.30)
Fax: +62 21 5710547/48
Midplaza 2, 23 floor
Jalan Jenderal Sudirman Kav. 10-11
Jakarta 10220 Indonesia
(or the closest branch in your city)
After verifying, we will contact you to submit the status of your claim.
We understand the importance of giving a quick response, and therefore we will contact you as soon as possible. Thanks.